Commitment to your privacy

This site is owned and operated by Ontela. We understand you value your privacy. At Ontela, we want to make your experience online satisfying and safe. This statement governs information you provide to us or we learn from your use of this website and tells you how we may collect, use and in some instances share this information.

Information we collect and how we use it

In order to provide and enhance our services, we may collect the following types of information:

• Information you provide - Ontela collects personal information that users provide through optional, voluntary submissions, such as email and online registration forms. Personal information means any information that may be used to identify an individual, including, but not limited to, your name, e-mail address, phone number, or billing information. The types and amount of personal information collected for these activities will vary depending on the activity. We use this information to provide our services, to tailor your user experience, and to prevent fraud. In addition, your phone number and email address may be used for delivery of the service and for targeted marketing messages from Ontela. You will be provided the opportunity to opt-out of receiving these marketing messages. You may also opt-in to use one of our partner offerings. If you do so, the treatment of your personal information provided to them is subject to their privacy policy. The Ontela service will also collect your photographs and videos from your camera phone. Ontela's staff may view these photographs in the course of troubleshooting and otherwise providing Ontela's services.
• Usage tracking - We track product usage data to improve the services we offer to our users. We collect user traffic patterns throughout our site and our software. This information is collected to help improve site flow and usability. We track click-through information, including IP addresses, to our site from the reports and emails we sent to our customers. This is done to gauge the effectiveness of our marketing campaigns and to discourage fraudulent use.
• Cookies - When you visit our site, we may send one or more cookies - a small file containing a string of characters - to your computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user preferences and tracking user trends, and to customize your experience. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some services may not function properly if your cookies are disabled.
• User communications - When you send email or other communication to Ontela, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
• Phone information - Ontela may also gather telephone information such as the model of your phone and information regarding how your phone is being used.

Children

Consistent with the federal Childrens Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requiring parental consent. Any person who provides their personal information to the Ontela through this web site represents that they are 13 years of age or older.

Ontela transfer and information sharing policy

We provide information we receive from you to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf for performing the Service and other purposes identified above. We require that these parties agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.

You may choose to provide your personal information to one of our partners. This may include your photographs and videos. If you do so, their treatment of your personal information is subject to their privacy policy. If you do not wish to share your personal information with our partners please do not do so. We will not otherwise provide your personal information to third parties for their marketing purposes. Ontela may share personal information about site users with third parties if doing so is appropriate to carry out a user's request or it reasonably believes that doing so is legally required or is in Ontela's interest to protect its property or other legal rights or the rights or property of others. Ontela shares non-personal information in anonymous aggregate form with third parties. This non-personal information is used by third parties to help Ontela improve the website and Ontela service.

Merger or bankruptcy

If Ontela should ever file for bankruptcy or have its assets sold to or merge with another entity, information Ontela receives from you from this web site is an Ontela asset and may be transferred.

International visitors and customers

This web site is hosted in the United States. If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. law please note that you are transferring your personal data to the United States which does not have the same data protection laws as the EU and by providing your personal data you consent to:

• the use of your personal data for the uses identified above in accordance with this Privacy Policy; and
• the transfer of your personal data to the United States as indicated above.

Security

No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make reasonable efforts to ensure security on our systems. We use standard practices including secure server software (SSL) and firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.

If Ontela learns of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using this web site or providing personal information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of this site. Ontela may post a notice on our web site if a security breach occurs. If this happens, you will need a web browser enabling you to view Ontela's web site. Ontela may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us at privacy@ontela.com.

Changes and updates

We may occasionally update this Privacy Policy. When we do, we will also revise the "last updated" date on the Privacy Policy. For changes to this Privacy Policy that may be materially less restrictive on our use or disclosure of personal information you have provided to us, we will attempt to obtain your consent before implementing the change. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the Personal Information we collect. Your continued use of this web site constitutes your agreement to this Privacy Statement and any updates.

Contacting Ontela

If you have any questions, comments, or concerns about this Privacy Policy, please email us at privacy@ontela.com.

Postal Mail Address:
100 S King St
Suite 550
Seattle, WA 98104
Attention: Privacy Officer

If you have a privacy concern regarding Ontela or this policy and if you cannot satisfactorily resolve it through the use of this web site you should then write to: privacy@ontela.com. In the event that we are still unable to resolve your concerns Ontela is committed to cooperating to achieve a proper resolution of your privacy concerns.

Effective Date: 07/13/2006